Carolyn Bessette

Status

In-network · coverage active

Insurer

Sonoran Sky Health · PPO Choice

Member ID

••••••3001

Copay

$30

Deductible remaining

$0

Coinsurance

0%

Est. client cost / session

$30 (estimated)

Your contracted rate

$115

First session

Conversation

1. I'm new.
2. Welcome! What would you like help with? A sentence or two is plenty.replied in 0.1s
3. I need a therapist for ADHD management
4. Thank you for sharing that. A few quick questions, then I'll show you times. Do you live in Arizona (or will you be in Arizona for sessions), and are you 18 or older?replied in 3.2s
5. Yes and yes
6. Thanks. Would you prefer telehealth or in person, and which days or times usually work for you?replied in 3.1s
7. Telehealth and I need something on weekends
8. Got it, telehealth on weekends. Do you have a preference for a specific clinician, a language, or a clinician's gender? No preference is fine.replied in 3.0s
9. I prefer a male therapist
10. I don't have clinician gender listed, so I couldn't match on that, and nobody has weekend telehealth openings right now. The cards below show the closest options with their next openings, and you're welcome to choose one.replied in 3.7s
11. I'd like to see times with Jordan Avery.
12. You can start with a free 15-minute call with Jordan, or book your first session directly. Which would you prefer?replied in 2.8s
13. I'd like the free 15-minute call with Jordan.
14. Jordan doesn't have weekend call times open, so the times below are the closest available. Do any of them work for you?replied in 3.5s
15. Can I see other therapists again?
16. Here are the options again below. Nobody has weekend telehealth openings, so these show the closest next openings.replied in 2.9s
17. I'd like to see times with Dr. Elena Ruiz.
18. You can start with a free 15-minute call with Dr. Ruiz, or book your first session directly. Which would you prefer?replied in 2.9s
19. I'd like to book my first session.
20. Dr. Ruiz's self-pay rate is $185 per 50-minute session, and I can also check whether your insurance is accepted. Does that rate work for you, and will you use insurance or pay yourself?replied in 1.9s
21. Yes, I have insurance but also I want to know the schedule first
22. Dr. Ruiz has no weekend openings, so the times below are the closest available. You can pick one, or use "See more times" to browse the calendar.replied in 5.0s
23. Wed, Nov 18 at 9:00 AM with Dr. Elena Ruiz, PsyD works for me (telehealth).
24. Please upload your insurance card below, or pick one of the sample cards.replied in 2.8s
25. Shared a sample card (Sonoran Sky Health)
26. Here's what I read from the card. Please check it and fix anything that's off.
27. Thank you. What's your date of birth?replied in 2.3s
28. Nov 16th 2002
29. Good news: Dr. Ruiz is in-network with your Sonoran Sky Health plan. Your estimated copay is $30 per session, and it's collected now as your deposit when booking. Could you share your full name, email and mobile number so I can book your session?replied in 3.5s
30. Carolyn Bessette
31. Thank you, Carolyn. What's your email and mobile number?replied in 1.8s
32. Example@gmail.com. 123456789
33. Thanks, Carolyn. That mobile number looks incomplete. Could you share the full 10-digit number?replied in 3.6s
34. 1234567890
35. Your session with Dr. Ruiz is held for 30 minutes. Please complete the form below to pay your estimated $30 copay, which applies to this session and is refundable with at least 24 hours' notice.replied in 4.4s
36. You're all set, Carolyn. Your telehealth (video) session with Dr. Ruiz is confirmed for Wednesday, November 18 at 9:00 AM Arizona time. Your copay was collected, and the practice will bill your insurance for the rest, though the final amount is an estimate until the claim processes. You'll find your text and email confirmations below. Please complete your intake forms before your session using the link in your confirmation. Dr. Elena Ruiz looks forward to meeting you.replied in 2.4s